Shipping policy
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Shipping PolicyOrder Processing Time
All orders are processed within 1 - 3 business days after payment is confirmed. Processing includes order verification, packing, and preparation for shipment.
Orders placed on weekends, holidays, or after business hours may take longer to process and will begin on the next business day. We make every effort to ship orders as quickly as possible.Shipping Times
Once your order has been processed and handed off to our shipping carrier, estimated delivery times are as follows (these are business days, excluding weekends and holidays):
We currently ship to addresses in the United States (including all 50 states) and Canada. We do not ship to P.O. boxes for certain carriers or expedited methods, please provide a physical address if possible.Tracking Information
A tracking number will be provided via email once your order ships. You can use this to monitor your package's progress directly with the carrier.Important Notes
All orders are processed within 1 - 3 business days after payment is confirmed. Processing includes order verification, packing, and preparation for shipment.
Orders placed on weekends, holidays, or after business hours may take longer to process and will begin on the next business day. We make every effort to ship orders as quickly as possible.Shipping Times
Once your order has been processed and handed off to our shipping carrier, estimated delivery times are as follows (these are business days, excluding weekends and holidays):
- United States (USA): 3 - 17 business days
- Canada: 3 - 17 business days
We currently ship to addresses in the United States (including all 50 states) and Canada. We do not ship to P.O. boxes for certain carriers or expedited methods, please provide a physical address if possible.Tracking Information
A tracking number will be provided via email once your order ships. You can use this to monitor your package's progress directly with the carrier.Important Notes
- Shipping times do not include our processing window (1 - 3 business days).
- During peak seasons (e.g., holidays) or high-demand periods, processing and delivery may take longer than usual.
- Customs duties, taxes, or import fees (if applicable for international shipments) are the responsibility of the recipient.
- If your order is delayed or lost in transit, most issues can be tracked directly via the carrier's website using your tracking number, you can also contact us at azgrakth@gmail.com with your order number, we'll assist in tracking or resolving the issue.